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Tag Archives: customer service
Protect Your Reputation…and Yourself
In our little company we work very hard to be responsive to client concerns and issues. If DVDs are unreasonably late which has happened a couple of times in overseas shipments, we ship replacements without questioning the client’s word. If … Continue reading
Posted in Business, Sales
Tagged business policies, customer service, reputation, reputation management, shop lifting
Stupid, Sloppy Customer Service
I am one of the people who are beginning to do most of their shopping online. This is just me, but at this time of year, I really dislike the Christmas mobs at the mall and frankly, when I’m at … Continue reading
Posted in Business
Tagged customer service, shipping, shipping delays, shipping policies